Promise of Satisfaction and Return Policy
We promise to serve you, our customer, as nearly as we can, to your complete
satisfaction. If, for any reason, you are not completely satisfied with a
purchase, you may return it to our location at the address given below. We
promise to exchange, issue a refund or credit, excluding shipping charges,
on any purchase accompanied by a receipt. We promise to exchange goods we
recognize as common to our own inventories or issue a credit, excluding
shipping charges, on items presented to us without a receipt. We promise to
be fair and reasonable when resolving any complaint or issue --and to always
be considerate of your point of view.
Warrantees
Rebecca's guarantees that all products are free of defects as they leave our
warehouse. We warrantee that all products will perform reasonably for their
expressed and intended use. We stand behind the quality of our products.
What is the Return/Exchange policy? 100%
satisfaction guaranteed!
Rebecca's is here to serve you and your organization with the most fun, the
most popular, and the most profitable novelty products possible. If you are
not satisfied at any time within 90 days with our products or service,
please send back your purchase for a full refund of your purchase price less
shipping and handling charges. All we ask is that you send back our products
in the original packaging and the original quantities. (i.e.. Whole dozens,
whole units, etc.)
Click here to
fill out a return authorization form.
Thank you for choosing Rebecca's!
We will do everything in our power to deserve your initial and return
business.
Phone: 1-800-777-2235
Local: 817-545-2745
Fax: 817-354-6393
Email: service@rebeccas.com
Address: 1001 South Main Street, Euless, Texas 76040
Monday through Friday 9AM to 5PM CST
Saturday 10AM to 2PM CST (September through May Only) |
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